This position is fully onsite at our Rancho Cucamonga, CA location and has a pay range of $18.00-$19.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and/or training. Total Transportation & Distribution/Westset Logistics, Inc, is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Job Purpose:

Appointment setting specialists are responsible for setting appointments for our Transportation team. Appointment setters will be responsible for identifying potential clients, reaching them on the phone, and scheduling an appointment for a sales representative for a follow-up visit, either in person or via telephone. If you enjoy talking to people and are interested in sales,

Essential Functions of the Job:

  • Ensure each prospective client and potential customer has a positive experience with our company
  • Take the initiative to learn about the company and grow within the role
  • Prioritize which appointments take priority over others to maximize revenue
  • Field incoming phone calls/emails and convert 100% or more to appointments
  • Develop and distribute reports of each day’s appointments
  • Use Microsoft Office suite to manage various aspects of the job
  • Demonstrate a pleasant disposition with each prospect
  • Properly explain the products and services to prospective customers when making appointments
  • Complete required call sheets at the end of each day

Organizational Relationships:

Has frequent contact and communicates continuously with all levels of employees.


Required:         High school graduate or equivalent, plus minimum of 1 year experience.


  • Exhibit excellent communication skills
  • Attention to detail
  • Must be able to work independently using Microsoft Office Suite
  • Ability to multitask 
  • A positive attitude  
  • A pleasant speaking voice when engaging with prospects and customers
  • Experience and willingness, working in a team environment
  • Excellent organization skills
  • Be professional and flexible with changing situations
  • Be able to work with minimum supervision
  • Be a highly self-motivated individual
  • Bilingual-English / Spanish a must
  • Typing 45 words per minute

Physical and Environmental Elements:

This is primarily a warehouse classification and employees work in a warehouse with moderate noise levels, uncontrolled temperature conditions and no direct exposure to hazardous physical substances.   The position bends, stoops, reaches, pushes and pulls objects to retrieve and file information and lifts and carries items that can weigh 5-75 pounds.

Schedule: Sunday-Thursday

Sunday 6pm-2:30am, Monday-Thursday 4pm-12:30pm with possible OT, at company discretion.

Job Type: Full Time Part Time
Job Location: Rancho Cucamonga CA

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